FAQs

If you would like to track your item please log into your account. Where you will see your orders, click onto the order and scroll down to the tracking link.

You will also receive an email and text with tracking details once your order is despatched.

In accordance with the Distance Selling regulations you have the right to cancel or change your order within 10 days of placing your order. If you’d like to change your order before it is despatched please contact us as soon as possible so we can try and change your order before it has been despatched.

If you have received your order and would like to change an item follow our returns instructions which can be found Here.

You can contact us using the following methods:
By email: sales@hellotribe.co.uk – response time within 48 hours.
Online via Instagram: @tribeclothinguk – response time within 12 hours.

Yes you have 14 days from receiving your item to return back and exchange for an alternative size. Read our full returns policy here.

We have our own sizing guide for all items here, but we say all Hoodies are a medium fit. T-Shirts are a slim fit so if you like a more fitted T-Shirt go for the size you usually get, if not then we would advise to go one size up. But please check Size Guide before purchasing.

We have a shop in Litherland (Sonning Avenue, L21 9JZ) that stocks various designs. All 4 FootAsylum stores in Liverpool also stock our Hoodies & T-Shirts Cavern Menswear also stock our T-Shirts & Hoodies.

For more details on opening times and locations visit the Contact page.